Legal · platfirm.ai

Privacy Policy

§ 01

Who we are

Platfirm AI Pty Ltd (ABN 24 679 859 744) is an Australian product company. This Privacy Policy explains how we handle personal information collected through platfirm.ai. It does not cover our operated products — see cabrank.legal/privacy or legal-hotline.com/privacy for those.

§ 02

What we collect

On this corporate site we collect only: (a) request metadata via our hosting and CDN providers; (b) cookieless aggregated page analytics; and (c) information you voluntarily provide via the press / partnerships form.

§ 03

How we use it

We use that information solely to operate this website, respond to enquiries you initiate, and meet legal and audit obligations. We do not sell, rent, or share your information for advertising.

§ 04

Sub-processors

A current list of providers used to operate this site and its sister products is published on our Security page. We update that list when we change vendors.

§ 05

Hosting & region

Site content and form submissions are stored in Australia (Cloudways AU, Sydney). Some sub-processors operate from the US or EU; see the Sub-processors table for region detail.

§ 06

Cookies

platfirm.ai uses only strictly-necessary cookies. We do not run third-party advertising trackers and we do not load social-network cookies on this site.

§ 07

Your rights

Under the Australian Privacy Principles you may request access to, correction of, or deletion of personal information we hold about you. Contact admin@platfirm.ai.

§ 08

Retention

Press and partnership enquiries are retained for two years from last contact, then deleted. Request logs and analytics are aggregated and retained for 90 days at provider level.

§ 09

Complaints

If you believe we have mishandled your information, contact us first at admin@platfirm.ai. You also have a right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

§ 10

Changes to this Policy

We will update this page when our practices change and date the change at the top of the document. Material changes will be communicated via our usual channels.

Questions? admin@platfirm.ai